THE PEOPLE WHO MAKE THE OFFICE FUNCTION

OFFICE MANAGER:

Kimberly Bush - Office Manager since the fall of 2004. She earned her Bachelor ofScience Degree in Business Administration/Marketing from Kutztown University in 1997. Kim currently serves on the Camp Lily Advisory Committee. She is married and has two children who have been under the care of AACPP for the many years. She enjoys archery, reading Christian fiction books, watching movies and playing games with her children.

NURSES - They speak with you on the telephone!:

Deb De Groff, RN. at AACPP since 1999. She graduated with her RN from Parkview Memorial Hospital in Ft Wayne Indiana in 1979. Her nursing background includes family practice, ob-gyn, geriatrics and now pediatrics. Her multiple talents include working for a local florist at one time! Phone triage, scheduling and referrals are her specialty at AACPP in addition to being “Head Nurse”. Deb is married and has two children.

Patti Richard, RN - has been a registered nurse since 1983. She worked at Reading Hospital for 23 years - 19 years in the Emergency Room. She has been at AACPP since May 2005, as the nurse manager of the 5th Street office. Recently she moved to the Penn Ave office. She coordinates all of our immunization activities. She enjoys getting to know the children and their families. She has 4 children, ages 36, 20, 19 and 16. A recent move to the Lancaster County area has keep her very busy with learning about the new area and the incredible sights of Lancaster County. Reading drama and medical mystery novels help her fill any spare hours. Presently her time is being spent teaching her son to drive and helping her daughter to prepare for her daughter’s coming baby.

BILLING:

Terri Zettlemoyer - Billing Manager for AACPP since 2000. She is our computer software “sysops” person. Prior to coming to AACPP she had her own framing shop and worked for an automobile service department. She keeps us in touch with the world outside of medicine! Terry enjoys the people she works with and enjoys spending time with her husband and two children, figure skating, knitting, singing, playing guitar, and being involved with her church and worship team.

Bambi Shingle - Billing Assistant - Graduated from Exeter Senior High School/Health Occupations program at Oley VoTech and BTI Medical Assistant program and worked for Dr. Robin Staebler and St Joseph Hospital as a Medical Assistant before coming to AACPP. She enjoys doing puzzles, going to the movies, and decorating and planning parties in addition to spending time with her husband and daughter.

CASE MANAGER / CARE COORDINATOR:

Kathy Misterkiewicz - has a BA in Liberal Arts, a Minor in Anthropology and a Concentration in English from St. Vincent College in Latrobe, PA. I live in Mohrsville with my husband of 17 years, Mike, and am Mom to Michael (8/24/91-1/11/06 and my inspiration for my Care Coordinator position), and Anmarie, 10 years old and the sunshine of our lives. I've worked with children with special needs in both Wilson School District and Schuylkill Valley School District since 2002, after 15 years as a secretary.

INTAKE COORDINATOR:

Lisa Branford - Started at AACPP in 2000. Graduated from Exeter High School and Katherine Gibbs Business School certified as an information processor. She participated for two years in a pilot program at Reading Area Community College as a certified Medical billing and insurance processor and is continuing her education there to obtain a business degree. Enjoys meeting the new patients and offering assistance. Has two children who are her pride and joy. She enjoys longs walks and reading in her spare time.

Stacey Fager - Intake Coordinator and Reach Out and Read Co-Coordinator whose duties include scheduling , writing referrals, making reminder calls and anything else needed to make the office run smoothly! She is one of the
pleasant voices on the phone when you call in . She has worked at AACPP since 2002. She and her husband of fifteen years have an eleven-year-old son who has come to AACPP since he was born. Before joining the AACPP family Stacey worked as a teacher for the Reading School district for two and one half years and then at Walmart for twelve years. She is very active in her church including singing on the church choir . She and her husband do some in home day care before and after school and some weekends. She enjoys her job very much!

RECEPTION:

Megan Fegely - Megan has lived in Reading all her life, and graduated from Muhlenberg High School. She started working part-time at AACPP in 2004 during vacation times. After she graduated from Colgate University, Hamilton, NY, she was excited to return to AACPP full-time in 2006 as the front desk supervisor. She enjoys working with the staff, and getting to know the patients at both offices. Megan will be getting married in May 2008, and plans to start her family shortly thereafter. In her spare time, Megan enjoys reading, cooking, exercising, and volunteering at her church.

Cleotilde Hernandez - Bilingual Receptionist and ChartPreparer -is astudentatKutztownUniversity majoring in Elementary/Early childhoodeducation with a minor in Spanish will graduate December2008.She also has a daughter. At AACPP she helps scans charts and incoming documents to the 5th street office.

Bernita Beddell - Receptionist -Returned to Reading from Maryland where she was an Office Assistant. She is glad to be back home and a part of AACPP and we are glad to have her.

Lexi Lis - Receptionist -Our newest staff member, recently married, came to us from The Reading Hospital Medical Center where she was clerk on the Pediatrics floor.

Donna Kijak - Receptionist - Left Cabelas to come to AACPP and hasn’t looked back! We appreciate her business perspective. She takes all of our fax messages
and incoming lab work and puts them into patient charts.

Margie Fortunet - Bilingual Receptionist -
is daughter of Iris Pacheco and
studying to be a Veterinary Assistant. Her soft voice and kind manner are a
comfort to all.

Dionne Mapp - Chart Preparation - Was recommended to us by Betty and started working at AACPP in August 2007. She provides clerical support for the office. She recently relocated from Barbados where her previous career was a spa technician. She is married, a christian, and her hobbies are cooking, reading, socializing and spending her spare time with her husband (Betty’s son!).

Sherrell McCracken - Receptionist - came to us from the Loomis Company and Aetna insurance company. She enjoys the challenge of incorporating all of her former knowledge into her current position.

Iris Pacheco - Telephone Triage - She was born and raised in The Bronx, New York and is very close to her family. She has worked in health care since she was 15 years old. She has 2 daughters - the oldest graduated from Hostos High School in Mayaguez, Puerto Rico during the five years that she spent there with her family. She is now attending RACC with a goal of being a veternarian. The youngest is in second grade and wants to become a paramedic like her uncle. They are glad to be back her “on the mainland” but learned much from their stay in Puerto Rico.

Zoraida Rolon - Zoraida has been at AACPP for 1 year doing chart prep, and translating. She has 4 children and 4 grandchildren

MEDICAL ASSISTANTS / TRANSLATORS

Inia Rivera - Lead Bilingual Medical Assistant -came to us from the office of Dr. Lazaro Pepen in 2000. She hopes to someday take further training in nursing. Her sons, are a joy and keep her very busy outside work time. They were born into our AACPP family!

Damaris Rodriguez - Bilingual Medical Assistant - Graduated from BTI in 2004. Previously worked at Reading OB GYN for 3 years. Enjoys spending time with family, shopping and working with children.

Jecenia Rolon-Lopez - Bilingual Medical Assistant - graduated from BTI. She has 3 children with whom she loves to play and spend time. She came to AACPP in 2004.

Cicely Kelly - Medical Assistant -Has worked at AACPP since 2003, after graduating from BTI. An AACPP parent, she enjoys her two daughters who keep her very busy outside of work.

Jenn Ringler - Medical Assistant -Has been at AACPP since 2003. She is agraduate of Reading High School and BTI and is attending classes towardsa career in nursing.Prior to becoming a Medical Assistant, Jenn did Quality Control at a local battery plant for four years. She is married with two children.

Rosa Cruz - Medical Assistant - recent BTI graduate.

Mai Dinh - Medical Assistant
One of our newest medical assistants.She is going to nursing school at Alvernia in the Fall of 2008.

Michelle Hegyesi -Medical Assistant - formerly worked in an Optometry office. She enjoys the change of pace at AACPP.

Ashley McCalicher - Medical Assistant -
One of our newest medical
assistants - Welcome!

Carmen Uceta - Bilingual Medical Assistant - got her associates degree at BTI in 2006, She did her externship at The Reading Hospital lab. She likes to play games with her children and spend time with her family - husband and Yanieliz age 5, Erilees age 3.

CUSTODIANS

Thomas Martz - Custodian -Father of Thomas Andrew ,has kept the Penn
Avenue office spotless and is looking forward to maintaining our new facility.

Elena Ungurean - Custodian -In addition to keeping the office spotless, she was our proud gardener who maintained the small garden at the rear entrance of the Fifth Street office and grew plants for both offices. She is thrilled with our new facility and its prospects for gardening and cleanliness! Her adult daughter Dorina will help her.