THE PEOPLE WHO MAKE THE OFFICE FUNCTION

OFFICE MANAGER:

Kimberly Bush - Office Manager since the fall of 2004. She earned her Bachelor of Science Degree in Business Administration/Marketing from Kutztown University in 1997. Kim currently serves on the Camp Lily Advisory Committee. She is married and has two children who have been under the care of AACPP for the many years. She enjoys archery, reading Christian fiction books, watching movies and playing games with her children.

NURSES - They speak with you on the telephone!:

Deb De Groff, RN. at AACPP since 1999. She graduated with her RN from Parkview Memorial Hospital in Ft Wayne Indiana in 1979. Her nursing background includes family practice, ob-gyn, geriatrics and now pediatrics. Her multiple talents include working for a local florist at one time! Phone triage, scheduling and referrals are her specialty at AACPP in addition to being “Head Nurse”. In 2009, Deb had a busy year. She and her husband Doug celebrated 32 years of marriage and both their son and their daughter were married!

Patti Hamlette, RN - has been a registered nurse since 1983. She worked at Reading Hospital for 23 years - 19 years in the Emergency Room. She has been at AACPP since May 2005, when she began to work for AACPP as the nurse manager of the 5th Street office. She coordinates all of our immunization activities. She enjoys getting to know the children and their families. She has 4 children and two grandchildren. A recent move to the Lancaster County area has kept her very busy with learning about the new area and the incredible sights of Lancaster County. Reading drama and medical mystery novels help her fill any spare hours. Presently her spare time is being spent with her high school age son, helping him plan for his future and spending time with her daughter and grandson. She hopes to soon spend some time with her son and grand-daughter in Pittsburgh. Patti recently remarried and is enjoying married life. She loves to ride motorcycle in her spare time (wearing a helmet of course!).

BILLING:

Terri Zettlemoyer - Billing Manager for AACPP since 2000. She is our computer software “sysops” person. Prior to coming to AACPP she had her own framing shop and worked for an automobile service department. She keeps us in touch with the world outside of medicine! Terry enjoys the people she works with and enjoys spending time with her husband and two children, figure skating, knitting, singing, playing guitar, and being involved with her church and worship team.

Bambi Shingle - Billing Assistant - Graduated from Exeter Senior High School/Health Occupations program at Oley VoTech and BTI Medical Assistant program and worked for Dr. Robin Staebler and St Joseph Hospital as a Medical Assistant before coming to AACPP in 2002. She enjoys doing puzzles, going to the movies, and decorating and planning parties in addition to spending time with her husband and daughter.

BOOKKEEPER:

Kelly McGinnis - has been our Bookkeeper since 2003. She received her high school diploma from Governor Mifflin High School and her Bachelors of Arts degree in Accounting from Alvernia College. Prior to coming to work at AACPP, she worked for a CPA firm and a Computer Consulting company. She is married and has four children. Most of her time is spent attending the many school sporting or music activities that her children participate in. She enjoys reading, listening to music and most of all, just spending time with her husband and children.

CASE MANAGER / CARE COORDINATOR:

Kathy Misterkiewicz - has a BA in Liberal Arts, a Minor in Anthropology and a Concentration in English from St. Vincent College in Latrobe, PA. She lives in Mohrsville with her husband, Mike, and is Mom to Michael (8/24/91-1/11/06 and her inspiration for my Care Coordinator position), and Anmarie, the sunshine of her life. She has worked with children with special needs in both Wilson School District and Schuylkill Valley School District since 2002, after 15 years as a secretary.

INTAKE COORDINATORs:

Lisa Branford - Started at AACPP in 2000. Graduated from Exeter High School and Katherine Gibbs Business School certified as an information processor. She participated for two years in a pilot program at Reading Area Community College as a certified Medical billing and insurance processor and is continuing her education there to obtain a degree in business and social work. Lisa enjoys meeting the new patients and offering assistance. She has two children who are her pride and joy. She also enjoys being active in her church and spending time with her family.

Stacey Fager - Intake Coordinator and Reach Out and Read Co-Coordinator- Stacey’s duties include intake, scheduling, making reminder calls and anything else needed to make the office run smoothly! She is one of the pleasant voices on the phone when you call in. She has worked at AACPP since 2002. She and her husband of sixteen years have a son, Roger, who has come to AACPP since he was born. Before joining the AACPP family Stacey worked as a teacher for the Reading School district for two and one half years and then at Walmart for twelve years. She is very active in her church including singing in the church choir, Den Leader for the Bear den, and Commitee Person for the Boy Scouts. She enjoys her job very much!

RECEPTION:

Megan Fegely - Megan, married to Brent in May 2008, has returned after having a baby girl. She is helping with referrals and data entry for our research projects. Megan has lived in Reading all her life, and graduated from Muhlenberg High School. She started working part-time at AACPP in 2004 during vacation times. After she graduated from Colgate University, Hamilton, NY, she was excited to return to AACPP full-time in 2006 as the front desk supervisor. She enjoys working with the staff, and getting to know the patients at both offices. In her spare time, Megan enjoys reading, cooking, exercising, and volunteering at her church

Bernita Beddell - Receptionist - Returned to Reading from Maryland where she was an Office Assistant. She is glad to be back home and a part of AACPP and we are glad to have her.

Margie Fortunet - Bilingual Receptionist - is daughter of Iris Pacheco and wants to go back to school to study psychology. Her soft voice and kind manner are a comfort to all.

Donna Kijak - Receptionist - Left Cabelas to come to AACPP and hasn’t looked back! This mother of two grown sons brings with her many years of life experience. She has a certificate in Early Child Development and once volunteered with mentally challenged folks as well as with the Allentown Special Olympics. We appreciate her business perspective. She deals with our incoming reports, making sure they are dealt with properly and attached to the appropriate charts.

Lexi Lis - Receptionist - Came to us from the Reading Hospital Medical Center, Pediatric Floor. Is happily married to her husband Tom since, May 2008! She is a graduate, of Martin County High School in Florida. She has participated in several dance competitions. She and Tom even performed a swing dance routine at their wedding. Lexi loves animals, reading and volunteering. Tom and Lexi's future aspirations is to open a bed and breakfast and hold a camp for special need's children in the summer.

Steve Lusch - Chart Preparation - Steve works in the background while everyone is gone home, preparing charts, assisting Dione, and in his spare time scanning our inactive charts into the computer. He and his wife and son Braden moved back to Wyomissing where Steve grew up so that he could go to nursing school at TRHMC School of Nursing (at the top of his class!). In his “previous life” Steve was a photojournalist. Braden keeps him smiling and fit and his wife supplies delicious homemade chicken soup!

Dionne Mapp - Chart Preparation - was recommended to us by Betty and started working at AACPP in August 2007. She provides clerical support for the office. She recently relocated from Barbados where her previous career was a spa technician. She is married, a christian, and her hobbies are cooking, reading, socializing and spending her spare time with her husband (Betty’s son!).

Sherrell McCracken - Receptionist - came to us from the Loomis Company and Aetna insurance company. She enjoys the challenge of incorporating all of her former knowledge into her current position.

Iris Pacheco - Telephone Triage/Spanish Interpreter - She was born and raised in The Bronx, New York and is very close to her family. She has worked in health care since she was 15 years old. She has 2 daughters - the oldest graduated from Hostos High School in Mayaguez, Puerto Rico during the five years that she spent there with her family. She is now attending RACC with a goal of being a veternarian. The youngest is in second grade and wants to become a paramedic like her uncle. They are glad to be back her “on the mainland” but learned much from their stay in Puerto Rico.

Zoraida Rolon - Bilingual Receptionist - Zoraida has been at AACPP for 1 year doing chart prep, and translating, and reception. She has 4 children and 4 grandchildren.

Chris Valverde - Translater - Chris graduated in 2009 from Wilson High School in the top 10% of his class. He is hoping for a career in medicine and will attend Penn State at State College in the fall of 2009. We works after school and during vacations translating and helping out with filing and all those jobs that help keep the office flowing smoothly.

MEDICAL ASSISTANTS / TRANSLATORS

Inia Rivera - Bilingual Medical Assistant - came to us from the office of Dr. Lazaro Pepen in 2000. She hopes to someday take further training in nursing. Her sons, are a joy and keep her very busy outside work time. They were born into our AACPP family!

Jecenia Rolon-Lopez - Bilingual Medical Assistant - graduated from BTI. She has 3 children with whom she loves to play and spend time. She came to AACPP in 2004.

Edna Alvarez - Bilingual Medical Assistant - Edna recently had a new addition to her family. Now she juggles new baby and work effectively.

Rosa Cruz - Bilingual Medical Assistant - Rosa is very proud of recently passing her MA certification test (and we are too!) She loves people and her English improves every day!

Lisa Hinchey - Medical Assistant - Lisa comes from near Schuylkill County every day and is a valued part of the AACPP team.

Cicely Kelly - Medical Assistant - Has worked at AACPP since 2003, after graduating from BTI. An AACPP parent, she enjoys her two daughters who keep her very busy outside of work.

Melody Rodriguez - Bilingual Medical Assistant - Quiet and efficient, Melody is a valued member of our team.

Carmen Uceta - Bilingual Medical Assistant - got her associates degree at BTI in 2006, She did her externship at The Reading Hospital lab. She likes to play games with her children and spend time with her family - husband and Yanieliz, Erilees, and their newest addition Raicelys.

CUSTODIANS

Thomas Martz - Custodian -Father of Thomas Andrew ,has kept the Penn
Avenue office spotless and is looking forward to maintaining our new facility.

Dorina Mihaita - Custodian - Elena’s daughter, helps keep our office spotless and our gardens neat.

Elena Ungurean - Custodian - In addition to keeping the office spotless, she was our proud gardener who maintained the small garden at the rear entrance of the Fifth Street office and grew plants for both offices. She is thrilled with our new facility and its prospects for gardening and cleanliness!